William Hill takes the protection of your personal information very seriously. This policy explains what data we collect, how we use it, and how we keep it secure.
How William Hill Keeps Your Data Safe — At a Glance
All your data is secured with 256-bit SSL encryption. No third party can access your information under any circumstances.
William Hill never sells your personal information to third parties. Your data remains completely confidential.
You may request to view, correct, or delete your information at any time.
William Hill complies with international GDPR data protection regulations, ensuring the highest standards of privacy.
In the event of any security breach, you will be alerted immediately and all necessary steps will be taken.
You can manage your cookie preferences at any time and disable non-essential cookies.
This Privacy Policy William Hill applies to all associated platforms. By using the williamhill.bio website or the William Hill mobile app, you are deemed to have agreed to this policy.
William Hill As one of the world's oldest and most trusted gaming platforms, we take your privacy extremely seriously. We believe in transparency — this policy explains in plain language exactly what we do and do not do with your information.
Users in Bangladesh who William Hill use the platform, their data is handled in accordance with Bangladesh and international data protection laws. This policy has been translated into Bengali for ease of understanding only.
We only collect the information needed to provide you with our services. Your data is never sold and is stored with the highest level of security.
William Hill The following types of information are collected:
| Type of information | What information | Why It's Needed |
|---|---|---|
| Identity information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email address, mobile number | Account Security & Communication |
| Financial Information | BKash/Nagad number, bank details | Payment processing |
| Usage information | Gaming history, betting patterns | Service Improvement & Responsible Gaming |
| Device information | IP address, browser, operating system | Security & fraud prevention |
William Hill never stores your full card number, CVV, or banking password. Payment information is processed in encrypted form only.
William Hill Information is collected through various methods:
Your consent is obtained and you are informed before any data is collected. No information is gathered without your knowledge.
Your information is used solely for the following purposes:
You can opt out of marketing emails or SMS at any time. William Hill respects your preferences.
William Hill Your data is never sold. However, it may be shared in certain limited circumstances:
In all cases, third parties are required to comply with William Hill's privacy standards and may not use any information received for any other purpose.
In some cases, your data may be stored on servers outside Bangladesh. In such instances, GDPR and international data protection standards are followed.
How long your data is retained depends on the type of information and applicable legal requirements:
Once the retention period expires, data is securely deleted or anonymised.
William Hill Various types of cookies are used on the platform. Cookies are small data files stored in your browser.
| Cookie Type | Purpose | Type |
|---|---|---|
| Essential Cookies | Login sessions, security, and account functionality | |
| Functional Cookies | Remembering language preferences and gaming settings | |
| Analytics cookies | Understanding user behaviour and improving our services | |
| Advertising cookies | Displaying relevant offers |
Cookies can be disabled from your browser settings. However, disabling essential cookies may limit certain platform features.
Under GDPR and international data protection laws, you have the following rights:
You have the right to know what information William Hill holds about you.
You may request correction of inaccurate or outdated information.
You may request deletion of your data under certain circumstances.
You may object to the use of your data for specific purposes.
You may request your data in a commonly readable format.
You may request that data processing be restricted in certain circumstances.
To exercise any of your rights, please contact the William Hill data protection team. We are committed to responding within 30 days.
William Hill It is clearly stated that this platform is intended solely for users aged 18 and above. Children's data is never knowingly collected.
To keep your information secure William Hill World-class security technology is employed, including:
In the event of a security breach that puts your data at risk, William Hill will notify the relevant regulatory authority within 72 hours and inform you without delay.
William Hill We reserve the right to update this Privacy Policy as needed. In the event of changes:
For any privacy-related questions or concerns, please contact our Data Protection team:
If you believe your privacy rights have been violated and William Hill has been unable to provide a satisfactory resolution, you may file a complaint with any international data protection authority.
Your information is fully secure with William Hill. Trust us and start your ultimate gaming experience today.
18+ | Play Responsibly | Your Data Is Protected